It all began with a letter inquiring about second-hand books, written by Helene Hanff in New York, and posted to a bookshop at 84, Charing Cross Road in London. As Helene's sarcastic and witty letters are responded to by the stodgy and proper Frank Doel of 84, Charing Cross Road, a relationship blossoms into a warm, charming, feisty love affair.