I have some strange and annoying problem with my @frameworkcomputer #Framework 16 notebook: Since a few months, when the notebook is running non-stop for a few days, the touchpad and the keyboard stop responding. The keyboard is responding again after a few seconds but not the touchpad.

Only after the notebook has been shut down for a day or so, the touchpad starts responding again but not if it is powered down only for a few minutes.

Framework support has sent a replacement touchpad which shows the same behaviour and they otherwise are not helpful at all. They just keep asking the same questions, do not care to read my replies and tell me it is because I am running #FreeBSD and this is "not a supported Linux distro" (sigh...).

Does anybody have any idea what could be the problem?

I have been quite happy with the notebook but this kind of customer support experience is really frustrating...