在柏林蒂尔加滕-米特-西区市民服务局，官僚主义的混乱与职场野心正面交锋。新上任的主管罗妮娅（弗雷德里克·坎普特 饰）不断推行各种“优化方案”，搅得办公室不得安宁，而可靠的康妮（丽莎·赫德纳 饰）则努力维持整个部门的正常运转。在繁琐的官僚事务、同事间的鸡飞狗跳以及错综复杂的私人关系中，公务员们的日常生活不断朝着荒诞又爆笑的方向失控。

Osman is a jealous and proud gentleman. Zala, who must have married him at a young age is unhappy. Avci, caught in a storm and had to take refuge in his hut, is an attractive young man who knows how to take advantage of his environment.