风险管理
Normal Accidents
Douban
Charles Perrow publishing house: Princeton University Press 1999 - 9
"Normal Accidents" analyzes the social side of technological risk. Charles Perrow argues that the conventional engineering approach to ensuring safety - building in more warnings and safeguards - fails because systems complexity makes failures inevitable. He asserts that typical precautions, by adding to complexity, may help create new categories of accidents. (At Chernobyl, tests of a new safety system helped produce the meltdown and subsequent fire.) By recognizing two dimensions of risk - complex versus linear interactions, and tight versus loose coupling - this book provides a powerful framework for analyzing risks and the organizations that insist we run them. The first edition fulfilled one reviewer's prediction that it "may mark the beginning of accident research. In the new afterword to this edition, Perrow reviews the extensive work on the major accidents of the last fifteen years, including Bhopal, Chernobyl, and the Challenger disaster. The new postscript probes what the author considers to be the "quintessential 'Normal Accident'" of our time: the Y2K computer problem.
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Jan. 21, 2020
借这个当口把佩罗的这本读了一下,真是大师之作。在99年的这版里的续章还回顾了从84年NAT(Normal Accidents Theory)出世之后后续20年的理论更新与争论。写的真是好。NAT的核心是组织系统内部的交互产生的复杂性(interactive complexity)和强耦合(tight coupling),导致事故是不可避免的。这是组织的特征之一,而非某种人为疏失。书中分析的例子也很丰富,从三里岛、化工厂爆炸、航空事故、航海事故、到大坝地震等等。
组织社会学 风险管理 社会学